This Privacy Policy transparently covers how your personal data is collected, used, and protected on the lo89 platform. We believe your privacy is a fundamental right.
Summary: lo89 never sells your personal data. Your information is used solely to improve our services and verify your identity.
Lo89 (referred to as "we", "us", or "the platform") takes the privacy of its users seriously. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.
By using lo89's website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it carefully before registering.
We believe every user in Bangladesh should have full control over their own data. That is why our Privacy Policy is written in plain, straightforward language — free of complex legal jargon.
This Privacy Policy has been prepared in alignment with international data protection standards and applicable local laws.
Lo89 collects two types of information — what you provide voluntarily and what is collected automatically.
| Type of data | Example | When It Is Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact information | Email address, phone number, physical address | At the time of account registration |
| Financial Information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device information | IP address, browser type, operating system | Automatically during site visits |
| Gaming activity | Gaming history, bet amounts, win and loss records | Automatically during gameplay |
| Cookies & Session Data | Login session, preferred games, language settings | During each browsing session |
lo89 never collects your bank password, OTP, or full card number. If anyone asks for this information on any channel, it may be a fraudulent attempt.
Lo89 collects information through several methods. Each method is described in detail below:
Respecting your privacy, lo89 follows a minimal data collection policy — only the information that is strictly necessary is collected, nothing more.
Lo89 uses your information only for legitimate and transparent purposes. Each purpose is detailed below:
lo89 may use your information to send marketing emails. You can withdraw this consent at any time.
Lo89 never sells your personal data to third parties. However, limited information may be shared in the following circumstances:
Before sharing data with any third party, lo89 ensures they maintain the same standard of privacy protection. No partner receives data without a formal agreement in place.
Cookies are used on the lo89 website and app. Cookies are small text files stored on your device that help improve your browsing experience.
Non-essential cookies can be disabled at any time from your browser settings. However, some features may not function correctly as a result.
Lo89 follows the highest industry standards to protect your data. Our security infrastructure includes:
In the event of a data breach, lo89 will notify affected users within 72 hours and take immediate remedial action.
Lo89 does not retain your data longer than necessary. The retention periods for each data type are outlined below:
Upon expiry, data is securely deleted or anonymized.
Lo89 believes you should have full control over your own data. You have the following rights:
To exercise any of your rights [email protected]Email us and we commit to responding to your request within 30 days.
If you have any questions or concerns about this Privacy Policy, please contact us:
Lo89 reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered email or through a notice on the platform. The "Last Updated" date will always be displayed at the top of this page.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated privacy policy.
Protection at every layer — because your trust is our most valuable asset
Every data transfer on lo89 is encrypted with 256-bit SSL/TLS technology. Your information cannot be intercepted in transit.
Lo89 never sells your personal data to third parties. Your profile is never shared with advertisers.
You have the full right to request access to, correction of, or deletion of your data. Contact support and action will be taken within 30 days.
Lo89 only collects information that is necessary. Unnecessary personal data is neither requested nor stored.
A clear retention period is set for each type of data. Once the period expires, data is securely deleted — it is never held indefinitely.
A dedicated third-party team regularly audits lo89's security. Any vulnerabilities identified are addressed promptly.
Enjoy the best gaming experience with your privacy fully protected. Every moment on lo89 is safe and enjoyable.